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Finance Broker Fees - How Brokers Get Paid | The Loan Phone

January 13, 2026 The Loan Phone Team 15 min read
Diagram showing a simplified flow of finance broker fees from lender to broker

Quick Answer

Finance broker fees in Australia are typically structured in two primary ways: lender-paid commissions or, less commonly, client-paid fees for specific services. The majority of business finance brokers, including platforms like Loan Phone, are remunerated via commissions from the lender once a loan settles, meaning the business owner often pays no direct upfront fee for the broker’s service. These commissions are regulated by ASIC and AFCA, ensuring transparency and that the broker acts in the client’s best interest. Understanding how finance brokers get paid is crucial for business owners seeking asset finance, chattel mortgages, or commercial loans, as it impacts the overall cost and service model.

Aspect Key Information
**Primary Remuneration** Lender-paid commissions
**Client Upfront Cost** Typically $0 for standard services
**Regulation** ASIC and AFCA oversee transparency and best interests duty
**When Client Pays Directly** Very complex cases, specialist consulting, non-commissionable products
**Broker Value** Access to 100+ lenders, expertise, time savings, tailored solutions

Rates are indicative examples only. Actual rates depend on individual circumstances and lender assessment.

By the Loan Phone team · Reviewed by Anthony Moncada, M.App.Fin, Cert IV Finance & Mortgage Broking, Director

Understanding Finance Broker Fees in Australia

For Australian business owners seeking finance for equipment, vehicles, or working capital, understanding finance broker fees is a key part of making informed decisions. Many business owners are concerned about the cost of using a broker, but in Australia, the structure of these fees is often different from what they might expect. Far from being an additional burden, the way finance brokers get paid is usually designed to align their interests with securing the best outcome for the client, without direct upfront costs to the business.

This guide will explain the common methods of broker remuneration, clarify when client-paid fees might apply, and highlight the significant value a broker can bring to your business finance journey, particularly for complex needs like asset finance or commercial loans.

How Do Finance Brokers Get Paid?

The primary methods by which finance brokers earn their income in Australia are through lender-paid commissions and, less frequently, direct fees from clients.

Lender-Paid Commissions: The Most Common Model

The vast majority of finance brokers, especially those specialising in business and asset finance, are paid a commission directly by the lender when a loan is successfully settled. This model means:

  • No Upfront Cost to You: Typically, the business owner does not pay a direct fee to the broker for their service. The broker’s remuneration is covered by the lender.
  • Commission Structure: Commissions are usually a percentage of the loan amount, varying based on the lender, loan product (e.g., chattel mortgage, commercial hire purchase), and the volume of business the broker provides to that lender. They can include an upfront commission and sometimes a small trail commission over the life of the loan.
  • Competitive Rates: Despite paying a commission, lenders still offer competitive rates through brokers. Brokers often have access to wholesale rates or special offers not available directly to the public, meaning the commission doesn’t necessarily translate to a higher interest rate for the client. Indicative rates could range from 5.5% to 15% p.a. depending on circumstances (indicative only).
  • Best Interests Duty: Under Australian regulations, finance brokers have a legal “Best Interests Duty.” This means they are obligated to act in your best financial interests, ensuring the recommended loan is suitable and provides a net benefit to you, regardless of the commission they might receive. This duty is enforced by bodies like ASIC and AFCA.

Client-Paid Fees: When They Apply

While less common for standard business finance, there are specific scenarios where a client might pay a direct fee to a finance broker:

  • Complex or Specialist Cases: For highly complex scenarios, very small loan amounts (e.g., under $10,000), or niche financing that requires significant effort with limited lender commission, a broker may charge a client-paid fee. This is often seen for very challenging “left-of-centre” applications where a bespoke solution is required. For instance, securing low-doc business equipment loans might involve more effort for specific profiles.
  • Consulting Services: Some brokers offer specific consulting services that go beyond loan origination, such as detailed financial analysis, business planning for finance applications, or restructuring advice. These are typically charged on a fee-for-service basis.
  • Non-Commissionable Products: If a broker assists with a financial product that doesn’t offer a commission to them, they may charge a client fee to cover their time and expertise.

Any client-paid fees must be clearly disclosed upfront, allowing the business owner to understand the cost before proceeding.

Transparency and Disclosure

Transparency is paramount in the Australian finance industry. Under regulations enforced by ASIC and AFCA, finance brokers are legally required to disclose their remuneration, whether it’s lender-paid commission or client-paid fees.

  • Credit Guide: Before providing credit assistance, your broker must provide a Credit Guide, detailing their services, how they are remunerated, and their external dispute resolution scheme.
  • Quote and Proposal: For client-paid fees, a clear quote or proposal outlining the services and charges will be provided.
  • Comparison Platforms: Platforms like Loan Phone also maintain transparency, clarifying that while they work with over 100 lenders to find the best options, their service to the client is typically free as they receive commissions from lenders.

The Value Proposition: Why Use a Broker?

Despite the existence of finance broker fees (even if lender-paid), the value a broker provides often far outweighs any perceived cost.

Access to a Wide Lender Panel

A key advantage of using a broker is their access to a broad network of lenders. This includes:

  • Major Banks: CBA, NAB, Westpac, ANZ
  • Specialist Lenders: Non-bank financiers focusing on specific asset types or industries.
  • Non-Traditional Lenders: Those offering solutions for newer businesses or unique credit profiles.

This extensive panel means a broker can compare a multitude of options, including various chattel mortgage and asset finance products, ensuring you’re not limited to the offerings of just one or two banks. This comparison can lead to better rates and terms. Learn more about Asset Finance Australia options.

Specialist Expertise and Time Savings

Finance brokers are experts in the lending landscape. They understand eligibility criteria, documentation requirements, and the nuances of different loan products. This expertise translates to:

  • Efficient Applications: Brokers streamline the application process, helping you prepare the necessary documents and presenting your case effectively to lenders.
  • Time Savings: Instead of spending hours researching lenders and filling out multiple applications, a broker handles the legwork, allowing you to focus on your business.
  • Tailored Solutions: They can identify the most suitable loan structure, whether it’s a chattel mortgage for a vehicle or a specific equipment finance solution for machinery, that aligns with your business goals and tax position (always consult your accountant for tax advice).

For businesses with unique challenges – such as being a new startup, having fluctuating cash flow, or needing finance for specialist equipment – a broker’s expertise is invaluable. They can often secure funding when traditional banks might decline, leveraging their relationships with specialist lenders. This is where a service like Loan Phone, which specialises in “left-of-centre” solutions, truly shines. If you’re exploring options like a Chattel Mortgage Guide, a broker can simplify the process.

Comparing Finance Broker Fee Structures

Here’s a comparison of typical finance broker fee structures in Australia:

Fee Structure Who Pays? When Does it Apply? Typical Scenario
**Lender-Paid Commission** Lender Most common for standard business, asset, and equipment finance. Securing a chattel mortgage for a new vehicle, equipment finance for machinery.
**Client-Paid Fee** Business Owner Very complex cases, highly specialised advice, non-commissionable products, or very small loans. Restructuring multiple existing loans, highly tailored financial consulting beyond loan origination.

Note: This table provides general guidance. Specific fee structures and scenarios may vary by broker and individual circumstances. All fees must be transparently disclosed.

Loan Phone's Approach to Finance Broker Remuneration

At Loan Phone, our primary goal is to help Australian businesses access the best possible finance options efficiently. Our model is built around leveraging technology and specialist broker support to provide a seamless experience.

  • Lender-Paid Model: For most asset finance and business loan solutions, Loan Phone, like many reputable brokers, is remunerated by the lender through commissions upon loan settlement. This means our comparison service for business owners is typically free.
  • Transparent Process: We provide access to over 100 lenders, allowing you to compare personalised options without direct upfront costs for our standard service. This ensures you can access competitive rates and terms for your Equipment Finance Australia needs.
  • Value-Driven Service: Our focus is on finding the right solution for your business, not just any solution. Our specialist brokers are available to guide you through complex scenarios, ensuring you understand your options and secure finance that genuinely benefits your business.

Frequently Asked Questions

How much do finance brokers charge in Australia? +

Most finance brokers in Australia, particularly for business and asset finance, are paid by the lender through commissions after a loan settles. This means the business owner typically pays no direct upfront fee for the broker's service. For very complex or specialist services, a client-paid fee may apply, but this must be fully disclosed.

Are finance brokers regulated in Australia? +

Yes, finance brokers in Australia are regulated by the Australian Securities and Investments Commission (ASIC) and must adhere to strict guidelines, including a Best Interests Duty. They are also typically members of an External Dispute Resolution (EDR) scheme like the Australian Financial Complaints Authority (AFCA).

Will using a broker increase my interest rate? +

No, using a broker does not typically increase your interest rate. Brokers often have access to a wider panel of lenders and can secure competitive rates, sometimes even better than what you might find directly. Lenders factor commissions into their pricing models, which are designed to be competitive in the market.

When would I pay a broker directly? +

You would typically pay a broker directly for highly complex financial consulting, very small loan amounts where lender commissions are insufficient, or for specialist services that fall outside standard loan origination. Any such client-paid fees must be clearly communicated and agreed upon upfront.

Can Loan Phone help if my business has a unique situation? +

Yes, Loan Phone specialises in "left-of-centre" solutions. Our platform connects you with a broad network of over 100 lenders, including specialist financiers who cater to businesses with unique trading histories, cash flow patterns, or specific asset requirements. Our expert brokers can guide you through these complex scenarios. See our dedicated page on why use a finance broker for more.

Speak with Specialists

Need expert guidance on your business finance application? Email: loans@loanphone.com.au Website: www.loanphone.com.au

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Disclaimer: This article provides general information only and should not be relied upon as financial or tax advice. Rates, terms, and eligibility vary by lender and individual circumstances. Tax benefits are subject to your specific business structure and circumstances. Always seek independent professional advice from a qualified accountant and financial adviser before making financing decisions.

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Last updated: 2025-10-18

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Business Finance Equipment Finance Commercial Loans Finance Brokers Lender Commissions